Contact information

Thank you for visiting kuogld. We can assist with product information, dimensions, materials, orders, payments, shipping, tracking, damaged or incorrect items, returns, refunds and website policies.

Customer Service

Email: service@kuogld.com

Telephone: +86 18539060554

Include your order number when contacting us about an existing order. Do not send complete payment card numbers, security codes, PINs, passwords or banking credentials.

Business Information

Brand name: kuogld

Official website: https://kuogld.com

Legal business name: Shanghai Muxilan Technology Co., Ltd.

Registered business address: Building 3, No. 228 Jingle Road, Langxia Town, Jinshan District, Shanghai (Langxia Lenong Cultural and Creative Industry Park)

Customer service email: service@kuogld.com

Telephone: +86 18539060554

Returns

Contact service@kuogld.com before returning an item. Do not send an unauthorized return to the registered business address. We will provide the approved return warehouse address and instructions after reviewing an eligible request.